Terms & Conditions

Welcome to Poke Card Collector (“Company,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please do not use the website.

1. Company Information

Business Name: Poke Card Collector
Business Address: 3109 Stratford Rd, Evansville, IN 47710, United States
📧 cs@pokecardcollector.com
📞 +1 (410) 263-6732
Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)

2. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information. By using our website, you consent to these data practices.

3. Products & Availability

Poke Card Collector sells Pokémon cards, booster packs, Elite Trainer Boxes, and collectible products within the United States.

We strive to ensure product descriptions, images, and pricing are accurate. However:

  • Slight color or design variations may occur due to lighting or display settings

  • All items are subject to availability

  • We may discontinue or modify products at any time without notice

4. Pricing & Payment

  • All prices are listed in U.S. Dollars (USD)

  • Prices may change without notice

  • The final price charged is shown at checkout

Accepted Payment Methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)

  • Other secure payment providers available at checkout

By placing an order, you confirm you are authorized to use the selected payment method.

5. Order Acceptance & Cancellation

An order confirmation email does not represent final acceptance. We reserve the right to cancel or refuse any order for reasons such as:

  • Payment verification issues

  • Suspected fraud

  • Inventory availability errors

If payment has already been made, a full refund will be issued.

6. Shipping

  • Processing Time: 1–2 business days

  • Delivery Time: 3–6 business days after shipment

  • Shipping Cost: Free on U.S. orders

  • Shipping Region: United States only

Delivery times are estimates and may vary due to carrier delays or external factors. Tracking information will be provided once your order ships. Please refer to our Shipping Policy for full details.

7. Returns & Refunds

We offer a 30-day return window from delivery.

  • Items must be unopened and in original condition

  • Returns require prior approval

  • No restocking fees

  • Refunds are issued to the original payment method within 5–10 business days after inspection

Please see our Return & Refund Policy for complete details.

8. Intellectual Property

All content on the website — including text, images, logos, graphics, and design — is the property of Poke Card Collector and is protected by copyright and intellectual property laws.

You may not copy, distribute, or reuse any content without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website security or operation

  • Provide false information

  • Violate intellectual property rights

We may restrict access or terminate accounts for violations.

10. Disclaimer

The website and products are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, including merchantability and fitness for a particular purpose.

11. Limitation of Liability

Poke Card Collector shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where prohibited by law.

12. Indemnification

You agree to defend and hold harmless Poke Card Collector and its staff from claims resulting from misuse of the website or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Indiana, United States.
Any disputes will be handled exclusively in the courts located in Evansville, Indiana.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

16. Contact Us

For questions regarding these Terms:

Poke Card Collector
📧 cs@pokecardcollector.com
📞 +1 (410) 263-6732
📍 3109 Stratford Rd, Evansville, IN 47710, United States
🕘 Monday–Friday, 9:00 AM – 5:00 PM (EST)