Privacy Policy

This Privacy Policy explains how Poke Card Collector (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Company Information

Business Name: Poke Card Collector
📧 cs@pokecardcollector.com
📞 +1 (410) 263-6732
📍 3109 Stratford Rd, Evansville, IN 47710, United States
🕘 Monday–Friday, 9:00 AM – 5:00 PM (EST)

Poke Card Collector operates an online store offering authentic Pokémon cards and collectibles to customers within the United States.

2. Information We Collect

We collect personal information to operate our website, process orders, and provide customer support.

A. Device Information (Collected Automatically)

Purpose: To ensure proper website functionality and improve performance.

We may automatically collect:

  • IP address

  • Browser type and device information

  • Time zone

  • Cookies and usage activity

  • Pages viewed and interaction behavior

Shared With: Website hosting providers and analytics services.

B. Order Information (Provided by You)

Purpose: To process payments, fulfill orders, arrange shipping, and prevent fraud.

We collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

Important:
We do not store full credit or debit card numbers on our servers.

Information may be shared only with:

  • Payment processors

  • Shipping carriers

  • Fraud-prevention services

  • E-commerce platform providers

C. Customer Support Information

Purpose: To assist customers and respond to inquiries.

We may collect:

  • Name

  • Contact details

  • Communication history

3. How We Use Your Information

We use your personal information to:

  • Process and deliver orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website and services

  • Prevent fraudulent transactions

  • Comply with legal and regulatory obligations

4. Sharing of Information

We share personal information only when necessary with:

  • Website and store service providers

  • Payment processing providers

  • Shipping carriers

  • Analytics services

  • Legal authorities when required by law

🚫 We do not sell, rent, or trade your personal information to third parties.

5. Your Privacy Rights (U.S. Customers)

Depending on your state of residence, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Opt out of marketing communications

  • Request a copy of the data we hold about you

To exercise your rights, please contact us:

📧 cs@pokecardcollector.com
📞 +1 (410) 263-6732

We will respond within the timeframe required by applicable law.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure the website functions properly

  • Analyze website performance

  • Improve user experience

  • Support marketing efforts

You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

7. Data Retention

We retain order and account information for business, tax, accounting, and legal purposes unless a deletion request is submitted and permitted under applicable law.

8. Data Security

We implement industry-standard security measures, including:

  • SSL encryption

  • Secure servers

  • Restricted access to sensitive information

While no online transmission is completely secure, we take reasonable and appropriate steps to safeguard your information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Poke Card Collector
📧 cs@pokecardcollector.com
📞 +1 (410) 263-6732
📍 3109 Stratford Rd, Evansville, IN 47710, United States
🕘 Monday–Friday, 9:00 AM – 5:00 PM (EST)